Refund policy

  • Eligibility for Refunds: Defines the conditions under which a refund is granted, such as if the product is defective, damaged, or not as described.

  • Timeframe: Specifies the time period within which a refund request must be made, such as within 30 days of purchase.

  • Condition of the Product: Requirements for the product’s condition, like needing to be unused, unopened, or in its original packaging.

  • Refund Process: Instructions on how to request a refund, including the need to provide order details or proof of purchase.

  • Refund Method: Details on how refunds will be issued, whether back to the original payment method, store credit, or another form.

  • Non-Refundable Items: Lists items or services that are not eligible for refunds, such as sale items, personalized products, or digital downloads.

  • Shipping Costs: Information on whether shipping costs are refundable and if the customer or the company is responsible for return shipping.

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