Cancellation Timeframe: Specifies the period within which a customer can cancel their order, often before the item has shipped. For example, cancellations might be allowed within 24 hours of placing the order.

Refunds: Details on how refunds are processed, including any applicable fees or conditions. For instance, full refunds might be offered if an order is canceled within the allowed timeframe, while cancellations made after the item has shipped might incur restocking fees.

Non-Cancellable Items: Lists any products that cannot be canceled or returned, such as personalized or custom items, or digital products.

Cancellation Process: Instructions on how to request a cancellation, which may include contacting customer service through email, phone, or an online form.

Order Status: Information on how the order status affects the ability to cancel. For example, if the order is already in the "shipped" status, cancellation might not be possible.

Exceptions: Any special cases or exceptions to the standard cancellation policy, such as for defective items or shipping errors.

Refund Timeframe: How long it will take for a customer to receive their refund after the cancellation is processed.